Support is available by email, phone, or text message.
| Method | Details |
|---|---|
| support@bartalknetwork.com | |
| Phone or text |
The same team handles all three, so use whichever is easiest — there is no faster queue.
If a screen is misbehaving, the checks on Troubleshooting resolve many of the common problems, and the page lists the details worth gathering first.
If you want to change what is showing on your screens, you can do that yourself in the Videri Ignite app rather than waiting on us — see Edit content.
For anything screen-related, tell us your venue name, which screen you mean, and what it is doing. A photo of the screen is worth several sentences of description.
For account requests, tell us your venue name and the email address the account should use.